Shipping Policy

At BNT Online, we work hard to ensure your order reaches you as quickly and safely as possible.

Shipping Rates

  • Flat-rate shipping of R99 on all orders under R1,000
  • Free shipping on orders of R1,000 or more anywhere in South Africa

Order Processing

Orders are processed once payment has been successfully received and verified.

Please allow up to 2 business days for order processing before dispatch.

Certain products may need to be transferred from another branch or supplier. In these cases, additional processing time may be required, and our team will notify you accordingly.

Delivery Timeframes

Once dispatched, orders are typically delivered within 3 to 5 business days, depending on your location and courier availability.

Deliveries are made Monday to Friday, excluding public holidays.

Tracking Your Order

Once your order has been dispatched, you will receive tracking information via email or SMS, allowing you to monitor your shipment’s progress.

Delivery Areas

We deliver throughout South Africa using trusted courier partners. Delivery times may vary for outlying or remote areas.

Important Information

  • Please ensure that your delivery address and contact details are accurate when placing your order.
  • Delivery estimates are provided in good faith but may be affected by factors beyond our control, including courier delays, severe weather, peak shopping periods, and public holidays.
  • Orders containing multiple items may be shipped together or separately, depending on stock availability.

Need Assistance?

If you have any questions regarding your order or delivery, please contact our customer support team:

Email: sales@bntonline.co.za
Phone: 082 725 8035

We are committed to providing a smooth and reliable shopping experience from checkout to delivery.